Last Updated: Feb 01, 2025
This Refund & Cancellation Policy applies to all courses, training programs, student enquiries, and partner services offered through https://jiffylearn.cc (“JiffyLearn”, “we”, “our”, “us”).
Payments can be made through Credit Card, Debit Card, UPI (Indian Banks), Net Banking, and Wallets supported by our payment gateway provider (e.g., Razorpay or equivalent).
By using any payment method available on the website, JiffyLearn will not be responsible or liable for any loss or damage arising directly or indirectly due to:
Lack of authorization for any transaction
Exceeding preset limits set by your bank
Payment failures or technical issues during the transaction
Declined or unsuccessful transactions due to any reason
All financial transactions are processed securely by the payment gateway. JiffyLearn does not store your payment card details.
| Course Status | Refund Policy |
|---|---|
| Before commencement of class | Full Refund* |
| After commencement of class | No Refund* |
* Convenience fees and other applicable charges will not be refunded under any circumstances.
Refunds will be processed to the original Credit/Debit Card or Bank/UPI account used for payment.
Refunds will be completed within 14 working days after approval. Actual credit to your account may vary based on your bank’s processing duration.
JiffyLearn is not responsible for delays caused by the bank or payment gateway.
If a course or batch is cancelled due to operational reasons, learners will receive a refund to the original payment method after submitting a refund request/confirmation.
If the booking/enquiry is not successfully processed but the amount is deducted from your bank account:
The amount will be automatically refunded by the bank/payment gateway within 15 working days.
If you do not receive the refund within 15 working days, email us at [email protected] with:
Your Name
Contact Number
Payment Reference Number
Screenshot of the bank statement (optional but helpful)
JiffyLearn will assist you, but the final credit timeline depends on the bank.
Refund policies for Corporate Training, Bulk Training, or Custom Programs may vary depending on:
Partner institute policies
Contract terms
Custom curriculum
Project timelines
Refunds for corporate or custom programs will be handled on a case-by-case basis.
Refund requests will not be accepted for:
Change of mind after classes start
Non-attendance of scheduled classes
Miscommunication or incorrect details provided by the learner
Issues arising from the learner’s device, browser, internet, or firewall
Course dissatisfaction due to personal expectations
If you experience problems streaming or accessing course material:
First contact your browser or device support, as issues typically arise from:
Browser configuration
Firewall restrictions
Internet connection
Device compatibility
Since all our videos and materials are tested on major browsers, streaming issues are generally client-side.
If the issue persists, contact [email protected].
Although every course, video, or document is thoroughly tested before release, unexpected errors may occur.
If you find irreparable defects in course materials, report them to our Support Team.
Refund approvals for such cases are handled individually after verification.
To submit a refund request, email:
Include:
Full Name
Contact Number
Payment Reference ID
Course Name
Reason for refund request
Our team will review and respond within 3–5 business days.
For questions regarding this policy:
